I’ve bought something! When will it arrive?
We are working with an external fulfilment partner for Shop For Good who are currently aiming to dispatch all items within 3 working days of you placing the order. You should receive a dispatch email once your items are on the way.
Please allow up to 3-5 working days for UK orders and 28 for international orders to arrive from dispatch date. If you have any questions, please contact us at: email@example.com.
Do you ship anywhere?
Yes, please note shipping costs vary based on where we are shipping to, and the customer will be responsible for all customs, duty and local tax costs. Please check before ordering.
Is shipping included?
No, it is not. This will be charged separately at the checkout stage. We offer free UK shipping for orders over £30.
When will I receive my Dance For Good Everpress t-shirt?
It's important to keep in mind that Everpress don't work like traditional brands, fashion companies or online shops, and we like it that way. Their pre-order campaigns help to reduce unnecessary waste, because they only print what we sell.
This campaign ends on the 9th May 2023.
When the campaign ends it usually takes approximately 5-7 days to print and ship your order, from there, standard shipping times apply. If your order hasn't arrived, first check that the campaign from which you purchased has ended.
Find out more about shipping times here.
How can I exchange or return an item?
Should you wish to return a product to us, please complete the enclosed returns slip and send your parcel to:
UNIT 16A Brook Mill Estate,
Any postage costs incurred in returning/exchanging an item must be paid by the customer.
All items must be returned within 14 days of receiving the item. We will only be able to refund the price of, or exchange a Product if it is in fully resalable condition in its original packaging.
If you have received a damaged, or faulty item please contact firstname.lastname@example.org before returning the item.
What is your size guide?
For Adult sizes:
For Child Sizes:
Chest: Measure all round your chest just below your armpits.
Waist: Measure round your waistline, where your trousers would button up.
Height: Your natural height.
If you fall between the sizes, go for the larger of the two.
How can I contact you?
If you have any questions, please contact us at: email@example.com. We aim to respond in 2-3 working days.
What are the T&Cs?
See the T&Cs here.
I want to find out more about what War Child does to help children affected by war. Where can I find more information?
If you would like to find out more about War Child’s work please go to our website: https://www.warchild.org.uk/what-we-do